I am having a problem uploading a file in Blackboard. What do I do?
- Do not use MS Internet Explorer.
- Make sure the file of the document you are trying to upload is named using only letters (A-Z), numbers (0-9) and underscores (_), with no spaces.
- There should be a single period as part of the extension (.txt, .docx, etc.)
Where can I find my grades in Blackboard?
There are two grade locations in Blackboard. From within a course, click on Student Tools > Check Grades. This will give you your grades for this course only. To check your grades for all courses, click on the My Grades button in the Tools sections located on the Home page. If your grades are in neither of these locations, please contact your instructor to find out if he or she is posting grades within Blackboard.
What is Blackboard?
DSCU's Blackboard is a Software as a Service (SaaS) Learning Management System (LMS) used to deliver DSCU instructor-led training (ILT) and virtual instructor-led training (vILT)
Which URL address should I use to enter Blackboard at DSCU?
To access Blackboard, you'll want to start at dscu.blackboard.com and click the "Blackboard Sign-In" button. Then after signing in, it will take you directly into Blackboard. If this doesn't work, verify you're enrolled in a course that utilizes Blackboard.
How do I get to my courses in Blackboard?
Once you are in Blackboard, you will be able to access your courses from the "My Courses" box on the Home tab, or from the Course List box on the Courses tab.
Do DSCU courses require special access credentials and/or are they CAC-enabled?
Course materials and activities are delivered through the DSCU Blackboard Learning Management System (LMS) which is accessed via login through CornerStone OnDemand (CSOD). CSOD is a CAC-enabled site, but is also accessible with Username and password, using two-factor authentication, which requires a valid email address or SMS-capable phone number on your CSOD profile to provide a one-time use PIN.
Can I access my courses from my home computer?
Yes. CornerStone OnDemand and Blackboard are both accessible from any Internet-connected device.
I previously used DSCU Blackboard, but I now want to take another course. Do I need to request a new account?
If you already have a DSCU Blackboard account, you are an existing user; any new course you register for CornerStone OnDemand will automatically be added to your account and will show up in the "My Courses" list in Blackboard. You will have access to Blackboard 30 days prior to your class starting and until 14 days after the class has completed.
I forgot my user name and/or password. How do I retrieve it?
If you are not able to log in to CSOD, click the "Need help signing in?" button at the bottom of the login screen and follow the instructions.
Does my DSCU Blackboard account ever expire?
Okta access to DSCU Blackboard courses will remain in place for the duration of the course you are taking, plus 14 days following the final day of the course. Although Okta access is removed after 14 days, a student's Blackboard account will remain stored on our system until DSCU has exceeded our active user limit. Student transcript records for enrollment/completion of any DSCU courses are stored on CSOD and are not deleted.
Do I need any special software on my PC to run Blackboard?
No. Blackboard is accessible from any computer with a broadband connection to the internet and an approved operating system/internet browser (see below). Note that JavaScript and cookies should be enabled in your browser. You may also need software on your PC that is commonly used for files, such as Microsoft Word, PowerPoint, Quick Time, and Adobe Acrobat Reader.
What are the approved operating systems/browsers for Blackboard?
Technical requirements that your computer must meet to use Blackboard can be found at help.blackboard.com/Learn/Student/Ultra/Getting_Started/Browser_Support.
